Service status

Everything is working normally.

7 of 7 services fully operational

Last checked Aug 5, 11:47 PM

Services

  • Signing in

    Logging in to your account, including two-factor codes

    You can sign in normally.

    Operational
  • Client portal

    Your dashboard, projects, documents and account settings

    The portal is loading and saving normally.

    Operational
  • Invoices and payments

    Viewing invoices, payment history and paying online

    Invoices are viewable and payments are going through.

    Operational
  • Support tickets

    Raising tickets, replying, and receiving updates

    You can raise and reply to tickets, and notifications are going out.

    Operational
  • AI assistant

    The in-app assistant and document search

    The assistant is answering normally.

    Operational
  • File uploads and downloads

    Attaching, storing and retrieving your files

    Uploads and downloads are working normally.

    Operational
  • Email notifications

    Notifications, receipts and password reset emails

    Emails are being delivered normally.

    Operational

Recent issues

No issues have been reported recently.

Something not working that looks fine here?

This page covers issues affecting everyone. If something is wrong with your account specifically, raise a ticket from your dashboard or contact your account manager — that reaches a person, and this page does not.

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